- Customer stories
- Brightspot
REDUCED TIME TO BUILD BY
99%
Brightspot can build integrations with third-party companies in just an hour, compared to the two to three months it used to with developer resources.
Hours saved annually
100s
By handling the authentication, authorization, and API management for thousands of third-party applications, Zapier is saving Brightspot hundreds of hours annually in maintenance and tens of thousands of dollars in resources.
UPDATES MADE WITHIN
5 MINS
When integrations require updates due to customer changes, they can now be done within minutes, making for a better customer experience.
Company Size
250+
Industry
SaaS
About
Brightspot is a content management platform for non-technical users and developers to create and scale engaging digital experiences.
— James Clark, VP of Platform Product Development at Brightspot
Creating one single third-party integration takes two to three months of development and tens of thousands of dollars in resources.
Brightspot invested in Zapier and gave access and training to their sales engineers and product managers.
Third-party integrations can be built within minutes or hours, allowing them to fulfill more customer requests.
By pairing 6,000+ integrations with our "By Zapier" apps, you can automate anything you need, exactly how you need it.
Brightspot requires strict control over who can access and modify automated workflows to keep customer data secure and segmented.
With Zapier's Enterprise plan, Brightspot can assign varying levels of access to team members and segment customer data to keep each one separate.
The Zapier account owner, James, feels confident that Zaps are always functioning as they should and that their data is secure.
By pairing 6,000+ integrations with our "By Zapier" apps, you can automate anything you need, exactly how you need it.
Change is constant, so when a coded integration needs tweaking, it requires developer hours—which can take months to become available.
With Zapier-managed integrations, non-technical Brightspot team members can jump in and make a change at any time.
Within five minutes, the Brightspot team was able to make a change to a customer's integration that would've previously taken months.
