Chatbots
Beta
Create an AI chatbot that answers questions, resolves issues, and nurtures leads with the power of automation.
Give your chatbot access to your content, add a directive, and turn it on. Tailor the chatbot to match your brand, then embed it directly on your site—all in minutes.
Combine your own live data with the power of OpenAI models to generate on-brand responses while controlling what your chatbot can use.
Connect your chatbot with 7,000+ apps to create a low-cost customer support channel and lead management workflows available 24/7/365.
Create AI chatbots trained on your own live and static knowledge sources. Then, view analytics and conversation history to make your customer interactions even more seamless.
Instantly scale your customer support whenever you need the help. Automatically answer your most commonly-asked questions and keep your support costs low.
Quickly launch an AI chatbot that can collect, qualify, and convert leads. Then, automate personalized follow-ups, so you can turn prospects into happy customers.
Resolve frequently asked questions instantly to reduce your overall support volume, so your team can focus on higher-level tasks.
Scale your business to support more customers and qualify more prospects—without increasing headcount.
Resolve questions instantly. Your conversation workflows offer personalized assistance to your customers even when your team isn't online.
With 7,000+ app integrations, Zapier makes it easy to create robust support and lead management workflows with the apps your team uses every day.
Chatbots
Beta
Effortlessly collect new leads via a chatbot embedded on your website.
Create a chatbot to answer your most frequently asked questions.
Automatically generate a blog strategy and new content.
Upgrade your new hire onboarding process with this chatbot.
Optimize your social strategy and generate social media posts.
Streamline your research and easily find valuable insights about anything.
— Adam Shoqar
VP of New Partnerships and Innovation at Learn It Live
FAQ
How can I try Zapier Chatbots?
All you need is a free Zapier account to get started!
Sign up for free
How much does Zapier Chatbots cost?
Chatbots is free to start—without monthly messaging limits.
Pro gives you advanced customization and configuration options, such as custom branding, data sources, connections to additional OpenAI models, and more.
Pro and Advanced options are add-on purchases available for any Zapier plan.
Check out our pricing page to compare features
How is Chatbots different from other options out there?
Zapier Chatbots is powered by automation, so you can create custom chatbots with your own prompts and connect them to your Zaps—no code needed.
You also have a variety of sharing options, so you can embed chatbots on your website or limit access to your team or external stakeholders.
Check out the latest new features here
Which AI models are available?
The base Chatbots models are GPT-3.5 and GPT-4o mini.
With Pro, you can connect to other models (like GPT-4) using an API key from your personal OpenAI account.
Do you have templates?
Yes! Getting started with Chatbots is easy. Select from one of these templates to get up and running quickly.
Get started with our free templates
Can I share chatbots?
You can share a chatbot through a direct link. Website embeds and other sharing options are available with Chatbots Pro.
Check out our pricing page to compare features
Can I train my chatbot using my own data?
You can connect multiple public web pages, Zapier tables, .txt, .csv, .doc, .pdf, .pptx, or .json text files and customize how your chatbot uses that information.
You can also connect your chatbot to Zaps and automate actions such as sending responses to another app or collecting chatbot feedback.
We're also constantly adding additional connections to static and live data sources, so stay tuned!
Where can I learn more about using Chatbots?
If you need help while getting started, then check out our step-by-step guide and Help Center resources.
